• As a consultant at diva-e, you will take on diverse roles and will be responsible for executing mid- to large-scale transformation programs that drive measurable business value for our customers.
• You will be responsible for integrating Salesforce solutions into the customer's system environment and will also advise on Salesforce features and applications that are optimal for their processes and use cases, applying best practices in terms of implementation approaches, scalability of the proposed solutions, and regulation compliance.
• Within our projects you may be responsible for implementing adjustments (configuration) to new and existing Salesforce systems and contribute your know-how and ideas to the design of customer projects, working closely with your colleagues and supporting through all phases of the project. Project documentation activities is an integral part of that as well.
• You will work in an Agile project delivery manner and will be supporting the team in driving innovation and continuous improvement within the project setup, processes, and actual implementation.
• As part of our continuous success, you will be asked to support in our sales activities and strengthen our relationship with our existing customers to collaborate with them on follow-up projects. 

• You are an empathetic team player.
• You provide a positive, resourceful, and motivated attitude with a learning mindset also loving to share knowledge.
• You are confident in explaining a potential solution to both technical and non-technical audiences
• You have experience in agile project management delivery 
• You have a deep understanding of operational processes and best practices in the areas of marketing, sales and service. You also have a high level of commitment combined with analytical and conceptual skills. 
• You are familiar with the release and deployment techniques of the Salesforce platform and have a good understanding of the architecture of the Salesforce platform.
• You have a good analytical thinking and feel confident to perform data analysis and base your decisions on the outcomes
• You feel comfortable being hands-on and you are confident implementing Salesforce functionality using the declarative tools on the platform (such as Flows, Validation Rules, Fields and Relationships, Record Sharing Mechanisms, User Access, and Security)
• You have 2+ years' experience in implementing Salesforce and ideally acquired Salesforce certifications like Admin, Sales and Service Cloud Consultant certifications. 
• Excellent verbal and written communication skills as well as fluency in English. However mainly we are based in Germany so if you know some German, that would be a huge plus!

Elena Vracheva

diva-e is Germany’s leading Transactional Experience Partner (TXP) who is on the mission to create digital experiences that will encourage customers to drive forward the digital transformation. With the concentrated experience of over 20 years, we realise e-business solutions for customers such as FC Bayern München, Carl Zeiss, EDEKA, E.ON, Lieferando and Ravensburger. At our offices in Germany, Bulgaria and the US around 900 employees are shaping the future of the digital business either in-house, remote or at our customers' sites. We are indeed proud of our corporate culture. Respect, trust, and empowerment are key aspects in our teams, that goes beyond the workplace.

diva-e is proud to be an equal opportunity employer, and we are committed to hiring, promoting, and compensating employees based on their qualifications and demonstrated ability to perform job responsibilities.

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